Privacy Policy

Last Updated: November 2025

J FITNESS AND WELLBEING LIMITED (“we,” “our,” “us,” or “JFitness”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile app (“JFitness”), and related services (collectively, the “Platform”).

By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree, please do not use our Platform.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and other contact details when you register or communicate with us.
Account Information: including login details, subscription type, and preferences.
Health and Fitness Data: such as exercise activity, nutrition tracking, performance metrics, and connected device data (e.g., Everfit, Google Fit, Apple Health).
Device Information: such as your IP address, browser type, operating system, and usage statistics.
Cookies and Tracking Technologies: to enhance functionality and user experience.

2. How We Use Your Information

We use your information to:

Provide and personalize your fitness and nutrition programs
Sync activity and performance data from connected apps and devices
Communicate updates, reminders, and program information
Improve our services and app functionality
Comply with applicable laws and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Health Data Utilization

Health data is utilized solely to synchronize essential metrics and exercise information, providing accurate and personalized insights to support users’ health and fitness goals.

All health-related data is handled in compliance with privacy and security standards, ensuring it remains confidential and is never shared with third-party applications or services without your explicit consent.

This approach aligns with industry best practices to maintain transparency and protect user privacy.

4. Data Sharing and Third Parties

We may share limited information with trusted service providers who help us operate our Platform (e.g., Everfit, payment processors, cloud hosting providers).

These partners are contractually obligated to maintain the confidentiality and security of your data and to use it only for the purposes for which it was shared.

We may also share data if required by law or to protect the rights, property, or safety of JFitness, our users, or others.

5. Cookies and Analytics

We use cookies and similar technologies to understand user behavior, improve functionality, and personalize your experience.

You can adjust your browser or mobile settings to reject cookies, though some features of the Platform may not function properly without them.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, or resolve disputes.

7. Account & Data Deletion

You may request the deletion of your personal information from our database at any time.

To do so, please contact us via our in-app settings or through our website contact form at https://www.jfitnessandwellbeing.com/contact.
Please write “Delete My Account” in the subject line and include your full name and email address in the message.

We will use commercially reasonable efforts to honor your request promptly.
We may retain an archived copy of your records as required by law or for administrative purposes.

Please note that:

Comments or posts made within community forums may not be subject to deletion.
You may also control what information is collected through your browser or mobile device settings (e.g., disabling cookies or location sharing). Some features may not work properly if these are disabled.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16.
If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete it.

10. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Correct inaccurate information
Request data deletion
Withdraw consent or object to processing

To exercise these rights, please contact us at: 📧 info@jfitnessandwellbeing.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our services following such changes constitutes your acceptance of the revised policy.

12. Contact Us

J FITNESS AND WELLBEING LIMITED
📍 London, United Kingdom
📧 info@jfitnessandwellbeing.com
🌐 https://www.jfitnessandwellbeing.com